Train announcements too loud, say neighbours
LDRSPeople living near a new city railway station said platform announcements were so loud it had ruined the "peace and calm" of their gardens and allotments.
Cambridge South opened to passengers at the end of June, linking Addenbrooke's Hospital, the biomedical campus and Trumpington to the rail network.
While it has the capacity to welcome 1.8 million passengers annually, those living nearby said they did not need to know when and "where the next train is going to" from the station speakers.
A spokesperson for Greater Anglia, which manages the station, said it had met with the council and residents and would "continue to monitor the announcements and make any appropriate adjustments accordingly".
Resident Philippa Slatter said: "I should not be able to know where the next train is going to, but I can hear it from the allotments and I can hear it from my back garden."
One of the allotments, called Gardening for Health, was set up by the local GP practice and allows patients and staff to meet up to grow vegetables, the Local Democracy Reporting Service said.
A member of the project said: "Some of our volunteers specifically come for the peace and calm of being in nature, and then we hear the station announcements and it completely ruins the vibe."
An allotment user, who did not wish to be named, said their plot was "no longer a tranquil, peaceful escape", but another said they would "get used to the noise" and was pleased to have a station "so close to home".
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Liberal Democrat councillor for Trumpington, Olaf Hauk, said while Cambridge City Council officials deemed the announcements "did not constitute a statutory noise nuisance", Greater Anglia had acknowledged there were still "teething problems".
The train company spokesperson said it was aware of concerns, had met with the council's environmental health team and was monitoring the situation.
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