How companies could end up firing their customers
Every few months, it seems that another tech CEO predicts that AI will do many of our jobs in the future. But if companies eventually replace too many workers with AI, will there be enough people left with an income to continue buying goods and keep the economy going?
In this episode, Katty Kay talks with professor Gerry Tsoukalas, who recently co-wrote a paper with professor Brett Falk titled "The AI Layoff Trap".
They built a mathematical model to simulate just how bad an AI lay off wave could get, and whether anything can actually stop it. According to their model, many companies may see this 'firing your customers' trap coming and walk into it anyway.
