Practice 1: Understanding phone calls
 Listen to these people making business calls. What answer do they get to these questions?
1. "Je voudrais parler à Monsieur Marceau, s'il vous plaît?"
the caller is asked to call back.
the caller is told he'll be put through.
2. "Pourrais-je avoir Monsieur N'Guyen, s'il vous plaît?"
the caller is asked to hang on.
the caller is told he'll be put through.
3. "Pourrais-je avoir Madame Clément, s'il vous plaît?"
the caller is told he'll be put through.
the caller is asked to ring back.
4. "Est-ce que Monsieur Rouland est là?"
the caller is told that Mr Rouland's line is engaged.
the caller is told that Mr Rouland is away.
5. "Est-ce que Madame Gaudin est là?"
the caller is told he'll be put through.
the caller is told that Madame Gaudin has just taken a call.
|
