Content management systems

Introduction

Guidance

A content management system (CMS) is software that helps you create, manage and publish digital content. Businesses use CMS tools to run websites, intranets and digital resources without needing technical coding skills. Most CMS platforms provide templates and simple editing tools so different users - such as editors, authors or administrators - can add or update content consistently.

There are two main types of CMS: 

  • web content management systems – used to manage website and online content
  • enterprise content management systems – used to manage wider business information such as documents, records and workflows

This guide explains how content management systems work, and the different types of CMS that exist. It also highlights the advantages of using a content management system.

Here, you will find tips to help you choose a suitable CMS supplier and a content management system requirements checklist to help you identify the best CMS solution for your business.