Maternity reviewer says search for answers 'very much a jigsaw'published at 10:33 BST 24 June
Rob Sissons
East Midlands health correspondent
Amy Pollard (pictured below) is one of more than 200 reviewers in Donna Ockenden's team, tasked with finding answers for families.
Pollard has more than 20 years' experience as a midwife, and has worked at five NHS trusts.
Review work involves looking through patient notes, and looking at feedback and interviews with families.
Pollard said: "We are very much in tune with what the families are asking of us.
"As reviewers, we are looking at the transcript of where families have met Donna or one of the team and the questions they have."
Working out what happened, she said, "is very much a jigsaw". Pollard added it was a multi-disciplinary team effort, with team members based across the country away from Nottingham.
"We look at every case individually - we review their entire notes. Every single page of medical notes," she added.

Ockenden added each case was scrutinised by "at an absolute minimum, a midwife and an obstetrician". If more input is required, the notes can be looked at by people with more specialist expertise, such as anaesthetists or neonatologists.
At the height of the review, Ockenden said it had more than 200 doctors, midwives and nurses working on the team.
"It is a big job - all done for the right reasons," she said. "We are never going to say to a family, 'we are so sorry, your case is far too difficult and we couldn't do it'.
"We will keep on going and people like Amy working with such specialist reviewers has been central to what we do."







