Flexible working: the law and best practice

Types of flexible working

Guidance

The term flexible working covers flexibility in terms of the hours that are worked and the location, and includes the following:

Flexible working: different types

Type of flexible workExplanation
Annualised hoursEmployees' contracted hours are calculated over a year. While the majority of shifts are allocated, the remaining hours are kept in reserve so that workers can be called in at short notice as required. See minimum wage for different types of work - paid by the hour.
Compressed working hoursEmployees can cover their standard working hours in fewer working days. See calculating holiday entitlement for atypical workers.
Flexi-timeEmployees have the freedom to work in any way they choose outside a set core of hours determined by the employer.
Part-time workingEmployees are contracted to work less than standard, basic, full-time hours. See options for part-time working.
Job sharingOne full-time job is split between two employees who agree on the hours between them. See introducing job-sharing.
Remote or hybrid workingEmployees spend all or part of their working week from home or somewhere else away from the normal workplace. See employees working from home.
Sabbatical/career breakEmployees are allowed to take an extended period of time off, either paid or unpaid.
Self rosteringEmployees nominate the shifts they'd prefer, leaving you to compile shift patterns matching their individual preferences while covering all required shifts.
Shift swappingEmployees arrange shifts among themselves, provided all required shifts are covered.
Shift workingWork that takes place on a schedule outside the traditional 9am - 5pm working day. It can involve evening or night shifts, early morning shifts, and rotating shifts.
Staggered hoursEmployees have different start, finish, and break times, allowing a business to open longer hours.
Term-time workingAn employee remains on a permanent contract but can take paid/unpaid leave during school holidays. See considering requests to change working hours.
Voluntary reduced work timeEmployees agree to reduce their hours for a fixed period with a guarantee of full-time work when this period ends.

Flexible arrangements must comply with the law on working time. See hours, rest breaks, and the working week.