• I am a young and energetic sales assistant with two years experience in a large, computer retail store.
• I am an effective communicator with strong customer care skills and a successful sales record. During the past two years I have twice won the regional ‘sales assistant of the month’ award for exceeding sales targets and for receiving positive customer feedback.
• I have an excellent knowledge of current entertainment software particularly computer games.
• For the last six months I have been acting team leader in the computer games software section, responsible for organising and supervising the work of two part-time members of staff and one trainee. During this period the section has increased sales by thirty per cent.

• NVQ 3 in Retailing
• GNVQ Advanced Information Technology (Pass)
• GCSEs in English (C), maths (C), science (C), computer studies (B), French (D) and history (D)

• East Glamorgan College of Further Education 1995 - 1997
• Llantrisant Comprehensive School 1990 –1995

September 1997 to present: Modem World, Llantrisant Shopping Mall

• first year as trainee with two months each in hardware sales, software sales, technical support, customer service and customer accounts departments
• second year as sales assistant in software sales
• last six months as acting team leader for computer games section

November 1995 to August 1997: FW Woolworth’s, High Street, Llantrisant
Part-time sales assistant on music counter.

January 1997: PC Electronics, Llantrisant Industrial Estate.
Two weeks work experience in quality control department.

• American Football
• Rock climbing
• Play drums in a band

Names and addresses of two referees are available on request.