Are care services in retirement complexes guaranteed?

Available for over a year

The disappointing reality of retirement complex living experienced by some residents, once the deal is done and the glossy sales brochure is a distant memory. Households being switched onto Universal Credit can now get a same-day advance on their benefits. Will this mean an end to delays in receiving their income? And Open Banking - we're promised it will revolutionise the way we organise our finances. But what exactly is it and how secure will your data be? Presenter: Paul Lewis Producer: Alex Lewis Editor: Andrew Smith.