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Advice to help you become more competitive by using a clear business model as part of your business plan.

Video tutorial on how to use a business plan to encourage and drive growth in your business.

A summary of the customer contract rules you must comply with when you sell at distance such as over the phone or online.

Watch this short video to find out how to implement knowledge management in business to gain a competitive edge.

Advice on how effective recruitment will ensure you get the right people to grow your business.

An administrator or stock controllers' duties, typical paperwork and auditing or checking stock

Stock and batch tracking, checking goods and the British Standards Institute scheme for quality management

RFID inventory management provides a highly versatile way to control and track stock

Sales order processing, automatic stock monitoring and how to choose the right stock control system

Using inventory listing, stock codes, stock books and a simple re-order system to manage your stock

How to control stock through reviews, minimum levels, using batch control and first in first out systems.

Advantages and disadvantages of keeping either plenty of stock or very little

The four main types of stock - raw materials and components, work in progress, finished goods and consumables

How to put together a successful business plan for your start-up business and what the plan needs to include