Summary of complaint
We received complaints from people who were unhappy with BBC Breakfast’s refreshed on-screen graphics.
Our response
In August BBC Breakfast underwent its first major refresh in more than a decade. We were keen to give viewers more on-screen information to help them understand key developments during the morning.
We carried out audience research in advance of the changes and tested headline type sizes and colour palettes for legibility and effective colour contrast using OFCOM guidelines. As the UK’s most watched morning programme we always value feedback from our viewers. We hope our audience continue to get the key information they need every morning and enjoy the variety of issues discussed on BBC Breakfast.