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Last Updated: Tuesday, 16 December, 2003, 11:44 GMT
Post company copes with festive mail
Letter being posted
Guernsey Post is dealing with record levels of mail
Guernsey Post says it has learnt from past mistakes and is coping well in the run-up to Christmas.

The company was severely criticised in a report from the Office of Utility Regulation when mail was severely delayed last Christmas.

The delays were blamed on a number of factors - including a change in premises, the introduction of new sorting equipment and a change in working practices.

Despite dealing with record levels of post this Christmas, company operations director Joe Domican says everything is running very smoothly.

It has, so far, run absolutely perfectly
Joe Domican,
Guernsey Post
Mr Domican said: "Christmas this year has gone according to plan."

The company delivered its 2,000,000th piece of mail for the month on Tuesday.

Mr Domican added: "The most significant thing was to make use of the automated system that was put in last year.

"We have had to get it work working properly, get staff trained up to use it and to use changes in the way we work to take advantage of the investment.

"It has, so far, run absolutely perfectly."




SEE ALSO:
Anger over stamp price rise
18 Nov 03  |  Guernsey
Row over post price rises
17 Nov 03  |  Guernsey
More targets for post service
01 Sep 03  |  Europe
Post complaints line put on hold
09 Jun 03  |  Europe
Post targets 'too light'
07 May 03  |  Europe


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