The museum said 'valid issues' of disabled access had been raised

They have made a list of complaints, from the café and toilet facilities to the revolving entrance doors.

They have been consulted on the design and layout of the building for two years but claim much of what they suggested has been ignored.

The museum said valid issues had been raised but added the groups had visited the site before work was complete.

Llanelli and Neath Port Talbot disabled access groups have compiled a report on their findings.

Work to address the majority of the points raised was in hand prior to their visit National Waterfront Museum

Frank Allen, chairman of the Llanelli group, said: "I was asked to represent the physically disabled and have attended meetings in Swansea every month or so for more than two years.

"There were people representing all other different types of disabilities."

He said after their visit it was a unanimous vote that none of the group would permit the management to say they endorsed the building in any way.

"It was a sickening experience to go around it - one woman went home crying.

"We had given up our time and paid our own expenses."

Among the criticisms in the report is that the main entrance is accessed through revolving doors, with a side door for people with disabilities.

List of criticisms

"Disabled people should be able to enter through the same door as their friends and relatives," said Mr Allen.

"At the cafe, there was no way I could sit in the chairs as they were fixed to the tables.

Frank Allen said he had attended meetings for more than two years

"The self-service counter was so high from my wheelchair I could not get my hand over.

"There is no room in the toilet to transfer from your wheelchair."

The criticisms in the disabled groups' report include: