Europe South Asia Asia Pacific Americas Middle East Africa BBC Homepage World Service Education



Front Page

World

UK

UK Politics

Business

Sci/Tech

Health

Education

Sport

Entertainment

Talking Point
On Air
Feedback
Low Graphics
Help

Wednesday, September 16, 1998 Published at 07:11 GMT 08:11 UK


UK

Public homes in on cowboy builders

Cowboy builders are increasingly coming under fire

No one relishes the thought of having the builders in, even it means whatever is broken is finally going to get fixed.

But often there is no guarantee that it will get fixed.


The BBC's Nicola Carslaw reports on the home improvement minefield
According to a new survey, fear of getting ripped off by "cowboy builders" has become an inbuilt worry of many homeowners.

More than half who responded were concerned that the builder they choose may carry out dodgy repairs on their home, and that they would be over-charged.

Twenty two per cent believed their chosen builder may have a criminal record, while ten per cent even felt at risk of a physical assault from him when he is in their home.

Ian Cameron, of Skillbase which conducted the survey with the Commercial Union, said it was a sad reflection of the building trade today.

"I think it is an amalgam of the reputation that builders have acquired as well as some homeowners talking from personal experiences.

"There have been a few bad experiences that have been very well-publicised," Mr Cameron said.

Government insulation

The Department of Environment, Transport and Regions (DETR) agrees that cowboy builders are a nuisance.

Research carried out by the AA two years ago said they cost the country £400m in unpaid taxes.


[ image: The government is also taking measure to stamp out rogue builders]
The government is also taking measure to stamp out rogue builders
In June, the DETR set up a working party to implement measures to turf out cowboy builders.

Firstly, it plans to draw up an approved list of builders and enforce a kitemark guarantee for which builders can qualify.

Indeed, the Skillbase survey echoed the public's desire for a quality benchmark, with 94% in favour of a law to supply a written guarantee of workmanship.

But Mr Cameron says he is not convinced that this gets to the heart of the problem.

He says: "This may well work toward eliminating the 'rogue-ish' element among builders.

"But the onus is now on homeowners who must then ensure that they use a builder with the approved kitemark."

Mr Cameron also said that the kitemark would be a deterrent against cowboy builders, so long as it was issued by an organisation that "had teeth".

The writing on the wall

There is currently no government regulation on who can enter the building trade.

The only way of telling if you have fallen into the hands of a rogue builder is if you happen to get a range of estimates and they range from £850 to £11,000. Someone somewhere is not telling you the truth.

Therefore, moves by the government to set minimum standards of competence will be a reassurance to many.



Advanced options | Search tips




Back to top | BBC News Home | BBC Homepage | ©


UK Contents

Northern Ireland
Scotland
Wales
England
Internet Links

Department of the Environment Construction Directorate

Construction Industry Board


The BBC is not responsible for the content of external internet sites.




In this section

Next steps for peace

Blairs' surprise over baby

Bowled over by Lord's

Beef row 'compromise' under fire

Hamilton 'would sell mother'

Industry misses new trains target

From Sport
Quins fightback shocks Cardiff

From Business
Vodafone takeover battle heats up

IRA ceasefire challenge rejected

Thousands celebrate Asian culture

From Sport
Christie could get two-year ban

From Entertainment
Colleagues remember Compo

Mother pleads for baby's return

Toys withdrawn in E.coli health scare

From Health
Nurses role set to expand

Israeli PM's plane in accident

More lottery cash for grassroots

Pro-lifers plan shock launch

Double killer gets life

From Health
Cold 'cure' comes one step closer

From UK Politics
Straw on trial over jury reform

Tatchell calls for rights probe into Mugabe

Ex-spy stays out in the cold

From UK Politics
Blair warns Livingstone

From Health
Smear equipment `misses cancers'

From Entertainment
Boyzone star gets in Christmas spirit

Fake bubbly warning

Murder jury hears dead girl's diary

From UK Politics
Germ warfare fiasco revealed

Blair babe triggers tabloid frenzy

Tourists shot by mistake

A new look for News Online