Paul Costin got 20 silent calls in one month
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At best, they're annoying - at worst, they can feel sinister.
If you get lots of silent phone calls, you may believe you're being targeted by a burglar - or even a stalker.
But it turns out that many have a more innocent - but highly irritating - explanation.
Tele-sales companies are increasingly using computers to ring potential customers - and if there aren't enough sales staff to handle the calls, all you will hear is silence when you answer the phone.
Breakfast's Graham Satchell met one man who's had enough of the whole thing.
We also talked to the Direct Marketing Association about how to deal with the problem.
If you don't like unsolicited sales calls, you can register with the Telephone Preference Service, which is run by the Direct Marketing Association. This tells all DMA members not to ring your number.
Address:
Telephone Preference Service (TPS)
DMA House, 70 Margaret Street
London W1W 8SS
Telephone: 0845 0700707
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WATCH AND LISTEN
Silent calls
Graham Satchell on the trail of the firm who made 20 calls a month to Paul Costin
Putting a stop to silent calls
Breakfast talks to Robert Dirskovski from the Direct Marketing Association
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