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Last Updated: Friday, 19 December, 2003, 15:39 GMT
Call centre deal accepted
Lloyds TSB
Some staff will be offered jobs in branches
Workers at a Tyneside call centre have accepted a deal to keep them in employment.

Around 1,000 staff at the Lloyds TSB Call Centre in Newcastle had expected to lose their jobs, after the bank announced that it was transferring the centre to India.

Strike action was threatened, but finance union Unifi says staff have now accepted the offer of jobs elsewhere in the company.

The workers have been offered jobs at another call centre in Sunderland, and at branches of the bank.

The bank's offer was accepted in a ballot by 59.5% of workers.

Unifi spokesperson Bernadette Fisher said: "Our members clearly feel that the bank's undertaking is of real value to them and they do not wish the union to proceed to an industrial ballot.

"It is now time for the union and the bank to get down to the real detail of how to assure the future of contact centre staff."


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